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Placing Online Orders

Step 1: Using the Shopping Bag
- Add items to your Shopping Bag by entering a quantity for the item you wish to buy then click "Place in Bag".
-To remove an item, just drag the item out of the Bag into the designated area and your total will automatically update.
-Changing quantities of an item takes place during the "Check Out" process. Here you will edit the number you wish to purchase in the box under the "Qty" column and click "Update."
-If you are a returning customer, and want to checkout, you will be prompted to sign-in.
-If you are a new customer, you will be required to register first by providing your email address (login) and password, before completing the checkout process.
Step 2: Shipping Address
-Make sure to provide precise city, state, and zip code information. Remember to correctly spell the city to which you are shipping the order. Your shipping address must be in the United States.
-You can add, edit, or delete shipping addresses while you are in this step of the checkout process.
-Unfortunately at this time, we do not ship to P.O. Boxes.
Step 3: Shipping
-After entering the "ship to" addresses, you can select a shipment method for your order. Delivery charges will be applied according to your selection.
Step 4: Payment Information
-During this step in the checkout process, you will be asked to input your credit card information. You can also add, edit, or delete your information.
-If you have any promotional codes, you can enter them at this point. The promotional offer will update automatically in your shopping basket at the Order Confirmation page.
Step 5: Order Confirmation
-Check that your order information is correct, especially the shipping and billing addresses. If you decide not to place your order, you can cancel your order at this time. To complete your order, click "Place Order Now."
-If you want to change your order, or any of the shipping or billing information, click "Edit Order".
-Once the order is submitted, a Thank You page will be displayed with an order number. You will also receive an email confirmation containing the same order number. Use this order number if you have any questions about the status of your order.
-Your order will processed and shipped within 1 - 3 business days. When your order is shipped, you will receive a second email confirming the ship date with a tracking number so that you may track your order status.
-After placing your order you can check your Order Status & History in the My Account section.
Payment Methods

We currently accept Visa, MasterCard and American Express.

When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.

Debit cards are tied directly to your checking account. Debit cards put a hold on actual funds/monies. The amount of your order is held on your debit card and the debit card owner does not have access to these funds until the hold is taken off. Holds usually last 3 - 5 business days, can last up to 30 days, and vary depending on your financial institution.
Promotion Codes

There is a specific code associated with each online promotion. Enter this code in its entirety in the promotion code field on the Payment Information page during the checkout process. Promotion codes are case sensitive. You will see the promotion reflected in your shopping basket on the Order Confirmation page. All promotion codes are available for a limited time, while supplies last and cannot be used once expired.

Only one promotional code can be used towards an order.
Sales Tax charges sales tax on orders delivered to California.
Billing Inquiries will collect payment or charge your account only when the order is shipped. If you have any questions about billing or charges to your account, please Contact Us.
Order Confirmation E-mail

Immediately after you have successfully placed your order with, you will receive an email that contains information regarding the details of your order. The order confirmation email is your receipt that can be printed for your records. The email includes your order number, the details of the products and corresponding prices, any promotional coupons, your ship-to and bill-to information, and the ship method.
Cancelling & Modifying Orders

Before you place your order, you can view the contents and the total amount in your shopping bag. The only time that you can cancel or modify your order is during "Placed" status. A "Placed" order is sent to the shipper, entering the shipping process almost immediately. Once your order enters the shipping process no further changes can be made. You can return your items free of charge for a credit to your account.
Problems with Checkout

Shipping Address Errors
If you receive an error message on the Shipping Address page, please check the address that you entered for typos, misspellings, or abbreviations. Also check for unnecessary spaces in the address fields.
Billing Information Errors
If you receive an error on the Billing Information page, please check the entered address for spelling errors, extra spaces, and/or abbreviations. Verify that your billing address on your credit card bill is exactly the same as you have entered and try again.

On rare occasions, the issuing bank verification system or our partner online verification system is down. At these times, no authorizations or transactions can be processed. Please note that these outages can last for a few minutes to an hour. No authorizations or holds on your funds will be processed and nothing will be charged to your card. We recommend that you attempt to place your order again in an hour.

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Any and all appearances on the website does not constitute a product endorsement on the part of tipsntrends, inc. or any of its principles or employees.